EXAH is built on the sum parts of the core team.
We have over a few years built what we and our clients believe is really smart team. Each member comes with specific experience and deep insights that allow us to catalyse sales, service and marketing operations and strategies.
Gabriella Bettoni (Analyst and blue print consultant)
Gabriella holds a Bachelor’s degree in Information Science/Informatics, an honours degree in Information Science and is currently in the process of completing her Master’s in Information Technology degree. Gabriella’s passion lies in complexity sciences, change management, knowledge management, organisational culture, project management and sense making.
She has a number of years’ experience working in academia, where her focus was on lecturing knowledge management and information organisation related content, on both a theoretical and practical level, covering among other things information and knowledge audits, SharePoint site development, workflow, network diagrams (PERT), sense making and decision making and knowledge management strategies and information policies.
The knowledge and experience she has gained from her studies has enabled her to embrace critical thinking. She has come to realise that every new technology or system that an organisation implements, will almost always change the organisation’s daily routine, behaviour, processes and structure, if the technology or system is to be implemented successfully, as every technology or system is different, and thus will require different decision making approaches, methodologies and solutions to resolve its issues.
At night you will find Gabriella reading up about new developments in her fields of interest.
Anil Showreddy (Super Salesforce developer and integration guru )
As the most recent addition to the team, Anil’s responsibility is to support Izak with the detailed programming and configuration of Salesforce related work and integration. Anil has years of experience on Salesforce and knows the intricate details that makes the platform the powerhouse that is.
Anil moved to South Africa from India to be closer to his clients, but still maintains a support network of developers in India that we and other clients fall on in times of need.
Daniella Bettoni (Analyst and blue print consultant)
William Theron (Salesforce community enigineer)
Bachelor of Engineering (B.Eng.) Mechanical Engineering (North-West University, Potchefstroom campus), Master of Engineering (M.Eng.) Nuclear Engineering (North-West University), Master of Business Administration (University of Cape Town, Graduate School of Business).
William offers a background in engineering design and technology development, product globalization, partner management and B2B marketing. He spent more than 10 years assisting companies in both a technical and business consultative roles covering partner and client relationship management system implementation and process optimization. On a technical level, William uses his experience in engineering simulation to study systems for inefficiencies or, in the case of green field operations, predict how systems will behave in the real world. System simulation relays the overall effect of changing specific properties on components, allowing him to examine extensively all possible variations in the design and optimisation of systems.
As part of his MBA dissertation, William worked with multiple organisations to inform the development of a conceptual Supply Chain model that accounts for negotiation strategies and relationship management practices that promote collaboration and overall value optimisation.
William offers broad experience from both a business and a technical perspective
Lochner Eksteen (Founder and obstacle remover)
In order to deliver the effect EXAH has on business the teams that deliver and execute need the best possible environment in which to work. Lochner focus majority of his time on finding the best talent for the business and at the same time protecting and supporting the existing individuals in the team. Pragmatic in nature and hell bent building a team of systems super heroes, he is still required to plan and execute for EXAH and it’s clients. He focuses allot of his time to remove obstacles in the way of the team to deliver on their abilities and responsibilities.
At night you will find Lochner playing with his children and in bed as early as possible.
Tiaan le Roux (Head of systems, strategy and business as a religion)
Tiaan has been involved with Organisational Development and Marketing consulting for the last 6 years, and has audited, analysed and overseen Organisational Development and Marketing transitions and innovations at organisations such as Mercedes Benz, Afriforum, the CMR, NHS, and various other for and not-for profit organisations. Most recently he acted as Organisational Development Director and vice-chairman for OUTA (the Organisation Undoing Tax Abuse) overseeing the organisation’s growth from zero to over 20 000 contributing members in less than a year. Tiaan has a passion for analysing the systemic relationships between physical and people-systems, in order to optimise the inter-relationships between these systems to best meet the organisation’s objectives.
At night you will find Tiaan at MMA training, reading business strategy or making cold brew coffee for the next day.
Wian Gaggero (Head of CRM and systems adoption)
Wian has a background as a Sales and Client Care team manager for one of South Africa’s largest insurance companies. Duties entailed coaching and training all call centre agents and this spread over three different departments(Inbound Sales, Outbound Sales, Client Care). Wian has developed a rare skill that allows him to quickly and efficiently identify sales opportunities for EXAH’s clients and able to practically apply the needed operations to get sales going.
At night you will find Wian head banging to Metallica in front of the mirror with his guitar.
Izak van Niekerk (Head of coding, development and other complicated integration stuff)
Izak can write actuarial queries, integrate impossible applications and software, get phones to ring, reflect the data on dashboards and almost anything else needed in the modern business when it comes to IT, IoT and cloud based services. Izak allows us to apply blue printing strategies without needing to move the business to new systems, but rather make the existing systems do what is required where possible.
At night you will find him scientifically brewing craft beer and measuring the results with SQL queries.
Moses Durura (Salesforce administrator and overall nice guy)
Moses is a holder of Bachelor’s Degree in Fiscal Studies (National university of Science and Technology Zimbabwe), reviewed under SAQA as Bachelor of Technology: Economic Management Analysis. Currently doing Salesforce Admin 201. Moses enjoys team work, he is also focused and aim to perform best all the time. His enthusiasm to learn, commitment to hard work, sets him to succeed in the financial services sector.
He enjoys managing accounts in manual and digital format by applying accounting practices and using tools such as Sage Pastel and Pastel. As an administrator, Moses is proficient in utilisation and implementing good customer relationship management systems.
He is competent in management of creditors and debtors and working within laws and policies. In addition, he has 1-year experience working at Colcom Foods (Harare, Zim), duties included Financial management in accordance to business policies and industry standards, preparing reports in accordance to accounting practices in an accuracy manner Performing tax calculation and making timeous submissions with revenue services (Zimbabwe Revenue Authority)
Jaco Gerber (Head of Chartered Accountant and money type things)
As a former partner at PWC, who headed up Consulting within the Entrepreneurial Advice Division before turning entrepreneur himself, this qualified CA believes in looking to possibilities and potential, which often lie beyond the balance sheet. Currently also the CFO of futureneers.co, a venture capital firm based in Cape Town, Jaco brings valuable insights to our business and that of our clients and partner transactions.
At night you will find Jaco in trendy Cape Town coffee shops with his nose in cash flow projections looking sleek with his mac.
Elicus Marais (Head of Stakeholder management and execution extraordinaire)
Elicus drives our CRM adoption process and has a unique insight that allows him to get buy in from client staff to adopt the newly implemented systems. Without complete people adoption, implementations fail and it takes a salesman to sell new processes to a salesman.
Elicus comes from a versatile background, from working for Absa with the main objective of growing the student and youth markets in the Free State and Northern Cape, to teaching English in Korea and Scuba Diving in Thailand, to being appointed as the Sales Director of one of the top digital agencies in South Africa. Elicus has extensive knowledge around sales and marketing and knows what it takes to have the two divisions working together rather than in isolation. His sales approach is still old school and believes that good sales solutions come from good relationships built.
EXAH compliance code
EXAH has adopted the firm commitment to establish a solid compliance culture and, to this end, it sends a strong message to all its Professionals and Partners (representatives, providers and third parties that provide services to EXAH or that act in any way on behalf of EXAH) of opposition to the performance of any illicit act.
In consequence, all of them are responsible for carrying out its activity in compliance with the current law and applying EXAH’s corporate principles, with independence of the territory where the activity is conducted. That is, all of them must do “the right thing”.
The Code of Ethics and Legal Compliance of EXAH is a reference framework fixed for all its Professionals and Partners, which establishes the Corporate Principles that must rule the business practices of the company and the Code of Conduct in relation to different areas of activity. Under no circumstances, acting in the benefit of EXAH could justify acts that are against the Principles and the Code of Conduct.
- Integrity: means acting in good faith and establishing professional relationships based on transparency and ethics
- Professionalism: means maintaining a proactive attitude with respect to ensuring the excellence of our efforts
- Respect: means recognising the value of people and their work, and of the social and natural environment in which we operate
Code of Conduct
- Corruption and bribery
- Conflict of interest
- Information security
- Moral and sexual harassment
- Foreign trade of defence materials and dual-use goods
- Subsidies and public aids
- Good tax practices
- Financial information management
- Protection of competition and prohibition of fraud
- Money laundering and terrorism funding
- Occupational health and safety
- Relations with governments and authorities
The Code of Ethics also reflects the commitment of the company to respect the human rights recognised in the International Bill of Human Rights and the principles related to the rights established in the International Labour Organisation Declaration.
“The setup of this commitment is only possible through the responsible action of each one of us. And to this end, it is essential that each Professional and Partner of EXAH knows, accepts and commits to this code of conduct in the performance of work as prescribed by Argumentum, Exah’s compliance service provider.
The Direct Channel, regulated in the Code of Ethics and Legal Compliance, is a confidential method to communicate with the company so that Professionals and Partners can communicate any doubts that may arise to the interpretation or application of the Code of Ethics and Legal Compliance and its development regulations, in addition to the reporting of any irregularities or violations detected in relation to them or any illicit behaviours to firstname.lastname@example.org.
Active involvement and supervision on the part of EXAH’s governing body and senior management are essential parts of the Company’s effective compliance management system.
Accordingly, the Compliance and Audit Commission of EXAH is in charge of supervising the functioning, efficiency, and compliance of the criminal risk prevention Model of the company, where the Code of Ethics and Legal Compliance and the Direct Channel are key elements.
The Compliance Unit reports directly and exclusively to the Audit and Compliance Committee, whose duties include coordinating and executing its decisions and tasks related to the aforementioned Model, and thus, related to the Code of Ethics and Compliance and the Direct Channel of management are essential parts of the Company’s effective compliance management system.