Privacy policy

1. Introduction

Our organisation takes the protection of personal information seriously and is committed to complying with the requirements of the South African Protection of Personal Information Act (POPIA). This privacy policy sets out how we collect, use, and protect personal information in our business operations.

4. Protection of Personal Information

We may collect personal information directly from individuals or through third-party service providers, as necessary to conduct our business operations. The personal information we collect may include names, contact details, identification numbers, financial information, and other information relevant to our business operations.

3. Use of Personal Information

We will only use personal information for the specific purposes for which it was collected, as well as for other purposes that are consistent with those purposes. We will not use personal information for any other purpose without obtaining the consent of the individual concerned unless required by law.

4. Protection of Personal Information

We have implemented reasonable technical and organisational measures to protect personal information from loss, theft, unauthorised access, and other risks. We also have procedures in place for the secure disposal of personal information when it is no longer required.

5. Disclosure of Personal Information

We may disclose personal information to third-party service providers as necessary to conduct our business operations. We may also disclose personal information where required by law, such as in response to a court order or subpoena.

6. Access to Personal Information

Individuals have the right to access their personal information held by us, and to request that any inaccurate or incomplete information be corrected. We will respond to such requests as required by POPIA and other applicable laws.

7. Retention of Personal Information

We will retain personal information for only as long as it is necessary for the purposes for which it was collected, or as required by law.

8. Complaints and Inquiries

If you have any complaints or inquiries regarding our use of personal information, please contact our designated privacy officer, who will respond as required by POPIA and other applicable laws.

9. Google reCAPTCHA

This website uses Google reCAPTCHA to protect against spam and abuse. This service is provided by Google Inc. (“Google”) and uses cookies and other data collection technologies to distinguish humans from automated bots when submitting online forms or interacting with certain parts of the website. By using reCAPTCHA, you agree to the Google Privacy Policy and Terms of Service. Your use of reCAPTCHA is subject to Google’s data processing and privacy practices, which may include the collection and processing of information such as IP addresses, browser types, and user behaviour to improve the accuracy and efficiency of reCAPTCHA and other Google services. For more information about how Google handles user data, please review the Google Privacy Policy.

10. Updates to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our consulting practice or changes in the law. Any changes to the privacy policy will be posted on our website and will be effective immediately.

11. Contact Information

If you have any questions or concerns about our privacy policy or our use of personal information, please contact our designated privacy officer:

Name: Ruan Botha

Email: info@exah.co.za

Phone: +27 (012) 004 0371